I asked for a 4th Qtr delivery. I was assured that could be done. The package was not shipped until 28 Dec 07. The likelihood of delivery in time is improbable,and when I called the company "Beth" gave me a "thank you for calling", and essentially hung up on me. I'll not use them again. Vic Abrunzo IFC Co-Chair, VSPW
Debra Foster
Posted 01/18/2008 - 09:24:03 AM:
#2
I have used access since 2000 and they have worked very well for this family,as there are several family members in different prisons in California.They have a catalog that the inmates get and family members can get it too so that you can make sure that who you are sending the pkg. to knows just what they will be getting cuz you can compare.As for Vic I must say that you ordered during the holidays and since it was shipped Dec.28 it is still supposed to be considered a 4th qtr. pkg.File a grievience if it wasnt. Good luck
S. Bullins
Posted 06/06/2008 - 10:47:25 AM:
#3
I Used Access Secure Pak to order a spring package for my son in DOC in Virginia. The package cost me a little more then $90.00. He was transferred to another DOC prior to receiving his package. I have called the DOC that the package was sent to and they said they never got a package for him. So, I am unsure where the mix up was but I will not use them again. I ordered over the phone. I first was going to order over the internet and changed my mind. I was given a confirmatoin number and mailed them a money order. So, he received nothing and I lost my money. I will not use the service again unless I get an answer as to what happened. I am not sure if the prison was at fault or the company.